SECURITY OPERATIONS CENTRE (SOC)

Abstract

«Security Operations Centres (SOCs) are the epitome of a modern cybersecurity strategy», offering a holistic approach to threat management when properly deployed. The combination of human expertise, procedural frameworks, technological infrastructure and regulatory compliance is the basis for effective SOC implementation. Their main goal is to proactively detect, intercept and mitigate potential cyber risks, thereby strengthening the overall security posture of an organisation. In academic discourse, SOC operations are often viewed through the lens of the People, Processes, and Technology (PPT) concept, which serves as a conceptual framework for understanding and optimising various aspects of information technology management. The SOC serves as the organisational core of an organisation's security strategy, bringing together processes, technology and personnel to enhance and manage security measures. The effectiveness of an SOC depends on several key factors, including the assignment of roles and responsibilities within the SOC, improved detection and analysis mechanisms to turn raw data into actionable information, and robust governance and compliance protocols to ensure compliance with regulatory requirements and internal standards. Standards and guidelines, security audits, maturity assessments and metrics are integral components of the SOC's work to drive continuous improvement and resilience.